Frequently Asked Questions

Where are you located?

Los Angeles, California! DTLA to be exact.

How long does it take to ship?

Mims' Ceramics is a one person show so I greatly appreciate your patience when it comes to processing orders. Once your order is placed, please allow 2-3 days for a more accurate wait time via email.

This wait time is dependent on how long it takes to fill my kiln with orders. More orders means faster order processing!

All orders are sent through USPS unless requested otherwise.


Commissioned work

Send an email to nolamimsart@gmail.com with what your looking for, your budget, and a few reference photos to start. Serious inquiries will receive a 30 minute free consult.

Returns + Exchanges

Mims' Ceramics has a No Return and No Refund Policy. All Sales Are Final. Please note that sizes and colors of the merchandise ordered may vary and are not guaranteed to be exactly as they are pictured. Mims' Ceramics takes great care in packaging our products however accidents can still occur. If you receive any damaged merchandise the following steps of action are required. Mims' Ceramics needs to have written notification of damages within 24 hours of delivery. Clear pictures of the damaged package and or merchandise are to be e-mailed to nolamimsart@gmail.com .

All packages and labels are to be kept as is until otherwise directed by Mims' Ceramic. Failure to comply with these Terms and Conditions will void all claims associated with this transaction. Under no circumstances will Mims' Ceramics accept returns of used or altered merchandise.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.